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Hello,

Thank you for your patience.

We’re here to help you optimize your website for better speed. Could you please confirm whether you have submitted the website speed optimization request for thecuriouscreative.co.uk?

If you haven’t submitted the request yet, you can follow these steps:

1.Go to the dashboard: https://wpworld.host/dashboard
2.Click "Manage" next to the relevant domain (thecuriouscreative.co.uk).
3.Scroll down to "Speed Optimization" and submit your request.


Please let me know if you need any further information.

Regards
Ron Matthew
Support Team
WPworld.host

18 October 2024 at 05:49:30

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Hello,

Thank you for your patience.

Please note that object caches like Redis and Memcached are not supported in this hosting environment; they are only available on dedicated servers.

If you would like to upgrade your server to support object caching, please let us know, and we will be happy to assist you.

Regards
Ron Matthew
Support Team
WPworld.host

18 October 2024 at 05:26:30

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Upon further review, I can see that the domain xdelo.com is currently pointing to Cloudflare, and I’m able to access the content stored on the WPWorld server using the host file. The content is also available in your WP panel, which you can check by logging in.

Could you let me know specifically where you're facing issues with xdelo.com? Additionally, what error are you encountering when trying to create a new site? It would be helpful if you could provide those details so I can look into it further.

You can use the below URL to manage your account

https://panel.wpworld.host/services/f1f88c32963fe0df/service-overview

5 October 2024 at 10:58:35

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Could you please elaborate on the issue, so that we can assist you further in this regard.

5 October 2024 at 05:16:59

Daniel Kazak

Could you please clarify the request? Do you wish to transfer ownership of this website to another user? Or do you wish to grant that user access to this website? Thanks

4 October 2024 at 08:08:03

EmbeTronicX NextGen Solutions

Still the images are not visible.

3 October 2024 at 07:35:32

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Hello

Thank you for your time and patience.

We have activated this. Could you give that around 30 minutes to take effect and get back to us if the issue still persists

Hope it helps, Kindly check and get back to us in case of any concerns.

2 October 2024 at 22:39:52

Rohan Matthew

Thank you for your response.

We will have this checked and update you, please hold on for further updates.

Meanwhile, your time and patience will be appreciated.

2 October 2024 at 22:26:25

EmbeTronicX NextGen Solutions

Please do that for me.

2 October 2024 at 21:08:09

Chinyere Nwosu

The problem persists. I noticed that you have replaced the wpworld.host part but there is an error in what was used, not of the links can reach the server.
https://hqwordscom/10-things-i-hate-about-you/

It says hqwordscom instead of hqwords.com

2 October 2024 at 12:47:30

Rohan Matthew

Hello,

Thank you for your time and patience

We have options for the control panel and edge cache available, and we can use the Web Optimisation Wizard. Additionally, you can compress the images directly. You may proceed on your end using your control panel area, or kindly provide confirmation, and we will check it from our side.

2 October 2024 at 11:29:55

Rohan Matthew

Hello,

Thank you for opening the support ticket.

We will have this checked and update you accordingly, please hold on for further updates.

Meanwhile, your time and patience will be appreciated.

2 October 2024 at 08:37:54